Retail Team Member II - FT - Myrtle Beach (Market Common)

Goodwill Industries of Lower South Carolina (Palmetto Goodwill); Myrtle Beach (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Palmetto Goodwill is hiring a Retail Team Member II to be the face of our stores, delivering ACE to customers, handling donations, pricing, tagging, and merchandising.

You will operate the point-of-sale system, support a culture of diversity and inclusion, participate in training, ensure safety, and help meet production goals while maintaining a clean, organized workspace.

Qualifications

• Customer service experience preferred.

Responsibilities

• Deliver ACE to customers and donors.
• Assist with donations and pricing.
• Tag and stock merchandise for sale.
• Operate the point-of-sale system accurately.

Skills

Customer service

Cashier duties

Donation processing

Merchandising

Job description

Summary

As the face of Palmetto Goodwill's retail locations, team members in the Retail Team Member II position provide Amazing Customer Experiences while receiving donations, processing donations, or maintaining efficient merchandising and sale of donations.

Essential Duties and Responsibilities

• Delivers ACE (Amazing Customer Experience) to all internal and external customers.
• Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
• Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
• Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included.
• Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)
• Sorts, prices, and stocks hardline donations for sale according to established expectations.
• Sorts, tags, and stocks softline donations for sale according to established expectations.
• Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up change for maximum mission impact.
• Accurately records donations, production of merchandise and specified tasks.
• Meets established production goals corresponding to role in retail location.
• Maintains clean work environment.
• Demonstrates proficiency of cashier, softline production, or donor services / hardline production roles through evaluation.
• Reports known or suspected security and/or theft problems to a member of store management, appropriate District Manager, and/or Asset Protection department.
• Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards.
• Maintains safety standards in the store and reports any exceptions to store management.
• Performs other job-related duties as assigned by a member of store management.