Retail Team Member II - FT - Murrells Inlet

Goodwill Industries of Lower South Carolina (Palmetto Goodwill); Murrells Inlet (SC); Sur place; USD 26 000 - 32 000; Plein temps

Résumé du poste

Palmetto Goodwill seeks a Retail Team Member II to uphold the ACE standard by delivering outstanding customer experiences to shoppers and donors. You will assist with accepting and processing donations, maintaining well-stocked merchandise, and handling sales at the register with care and accuracy.

You will support a safe, clean store environment while following Palmetto Goodwill’s I-CARE values and participating in ongoing training and development to grow with the team.

Qualifications

• Delivers ACE (Amazing Customer Experience) to customers and donors.
• Supports the I-CARE values in daily work.
• Participates in training and development to grow professionally.

Responsabilités

• Delivers Amazing Customer Experience to all customers.
• Receives and processes donations.
• Maintains efficient merchandising and sale of donations.
• Uses the point-of-sale system to complete sales and requests round-up donations.
• Records donations and production of merchandise as required.
• Maintains a clean work environment and adheres to safety standards.
• Reports security or theft concerns to management or Asset Protection.

Connaissances

Customer service

Cashier

Donations processing

Merchandising

POS system

Description du poste

Summary

As the face of Palmetto Goodwill's retail locations, team members in the Retail Team Member II position provide Amazing Customer Experiences while receiving donations, processing donations, or maintaining efficient merchandising and sale of donations.

Essential Duties and Responsibilities

• Delivers ACE (Amazing Customer Experience) to all internal and external customers.
• Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
• Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
• Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included.
• Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)
• Sorts, prices, and stocks hardline donations for sale according to established expectations.
• Sorts, tags, and stocks softline donations for sale according to established expectations.
• Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up change for maximum mission impact.
• Accurately records donations, production of merchandise and specified tasks.
• Meets established production goals corresponding to role in retail location.
• Maintains clean work environment.
• Demonstrates proficiency of cashier, softline production, or donor services / hardline production roles through evaluation.
• Reports known or suspected security and/or theft problems to a member of store management, appropriate District Manager, and/or Asset Protection department.
• Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards.
• Maintains safety standards in the store and reports any exceptions to store management.
• Performs other job-related duties as assigned by a member of store management.