Retail Team Member II - PT - Myrtle Beach (Surfside)

Goodwill Industries of Lower South Carolina (Palmetto Goodwill); Socastee (SC); On-site; USD 25,000 - 30,000; Part time

Job summary

Goodwill Industries of Lower South Carolina (Palmetto Goodwill) is seeking a Retail Team Member II to deliver exceptional customer experiences while receiving, processing, and merchandising donations.

Responsibilities include sorting and stocking donations, operating the point-of-sale system, and supporting a culture of diversity and inclusion. The ideal candidate should demonstrate a commitment to community and be enthusiastic about learning and growth.

Qualifications

• Ability to deliver exceptional customer experiences.
• Proficiency with point-of-sale systems.
• Strong commitment to diversity, inclusivity, and community engagement.

Responsibilities

• Provide Amazing Customer Experiences during donations and sales.
• Receive, sort, and stock donations efficiently.
• Ensure a clean and safe work environment.

Skills

Customer service

Teamwork

Cashier skills

Attention to detail

Job description

Summary

As the face of Palmetto Goodwill's retail locations, team members in the Retail Team Member II position provide Amazing Customer Experiences while receiving donations, processing donations, or maintaining efficient merchandising and sale of donations.

Essential Duties and Responsibilities

• Delivers ACE (Amazing Customer Experience) to all internal and external customers.
• Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
• Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
• Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included.
• Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort).
• Sorts, prices, and stocks hardline donations for sale according to established expectations.
• Sorts, tags, and stocks Softlines donations for sale according to established expectations.
• Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up change for maximum mission impact.
• Accurately records donations, production of merchandise and specified tasks.
• Meets established production goals corresponding to role in retail location.
• Maintains clean work environment.
• Demonstrates proficiency of cashier, Softlines production, or donor services / hardline production roles through evaluation.
• Reports known or suspected security and/or theft problems to a member of store management, appropriate District Manager, and/or Asset Protection department.
• Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards.
• Maintains safety standards in the store and reports any exceptions to store management.
• Performs other job-related duties as assigned by a member of store management.