Retail Team Member: Donor & Customer Service Pro

Goodwill Brand; Somerset (Somerset County); On-site; USD 1,515,000 - 2,066,000; Part time

Job summary

Goodwill Brand is seeking a Retail Team Member to greet and assist customers, handle transactions at the checkout, and help prepare and display donated items on the sales floor. The role emphasizes friendly service, reliability, and teamwork in a busy store environment.

The position is part-time (up to 28 hours per week) with duties including stocking, merchandising, and maintaining store cleanliness. Background checks are required by policy, including Pennsylvania-specific screenings.

Qualifications

• One year retail experience preferred.
• Ability to work effectively in a fast-paced environment.
• Prolonged standing and walking with frequent bending, stooping, and stretching.
• Frequent lifting up to 30 pounds and occasionally 50 pounds is required.
• Must obtain acceptable results for required background checks.

Responsibilities

• Acknowledge, greet, and help customers in the store.
• Assist customers and donors by answering questions or directing them to a supervisor.
• Use a cash register to total sales, accept payments, and give correct change.
• Accept and prepare donations for the sales floor (hang items, stock shelves, hang clothes).
• Maintain a clean, safe, and customer-friendly store environment.

Skills

Customer service

Team player

Fast-paced environment

Physical stamina

Job description

Goodwill Brand is seeking a Retail Team Member to greet and assist customers, handle transactions at the checkout, and help prepare and display donated items on the sales floor. The role emphasizes friendly service, reliability, and teamwork in a busy store environment.

The position is part-time (up to 28 hours per week) with duties including stocking, merchandising, and maintaining store cleanliness. Background checks are required by policy, including Pennsylvania-specific screenings.