Team Member

Goodwill of the Southern Alleghenies; Bedford (Bedford County); On-site; USD 15,000 - 21,000; Full time

Job summary

Goodwill of the Southern Alleghenies is seeking a Team Member to help meet store daily goals by processing donated goods and running the cash register. The role includes greeting customers, assisting donors, processing receipts, and maintaining accurate inventory and store cleanliness.

Responsibilities include loading/unloading donations, sanitizing items per state law, and operating a pallet jack when needed. Flexibility for evenings, weekends, and longer shifts is required.

Qualifications

• No formal education required.
• No prior experience needed.
• Must pass background checks including Act 151 Pennsylvania Child Abuse History Clearance and Pennsylvania Criminal History Check.

Responsibilities

• Greet customers and donors.
• Assist customers.
• Process receipts and returns.
• Maintain cash register procedures.
• Handle donations and inventory.
• Load and unload donated goods.
• Sanitize items as required by state law.
• Operate pallet jack if applicable.
• Clock in/out using UKG system.
• Complete training and work with the team.
• Maintain hygiene and grooming standards.
• Walk and stand for long periods.

Skills

Customer service

Cash handling

Donation processing

Inventory control

Safety awareness

Flexible schedule

Job description

Job Purpose

Team Members are responsible for meeting the store?s daily goals by processing donated goods and running the cash register. The Team Member must also assist customers and follow all company standards, policies, and procedures.

Qualifications

Education: No formal education is required

Experience: No experience is necessary.

Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance and Pennsylvania Criminal History Check. Goodwill will pay for these clearances.

Supervision Received

The Team Member functions under the direction of the Store Manager.

Skills, Abilities, Duties And Responsibilities

• Greeting, thanking, and building rapport with internal and external customers and donors
• Assisting customers
• Giving receipts, processing returns, providing accurate information, and maintaining inventory levels
• Maintaining a clean and safe interior and exterior environment
• Maintaining accurate cash register procedures
• Accepting, recording, sorting, and processing donations.
• Great donor vehicle and accept donated goods with care
• Ask donor if they would like a receipt and issue receipts to donors
• Assist in the loading and unloading of donated goods as needed
• Sanitize items as required by State Law
• Preparing bins for shipment
• Operating a pallet jack, if applicable
• Utilizing the UKG systems by clocking in and out and submitting timesheets on time.
• Completing all required training throughout the year.
• Work congenitally and effectively with other Goodwill store employees and agency employees
• Maintain hygiene and grooming standards
• Communicate clearly, verbally and in writing
• Ability to work a flexible schedule on short notice, including evenings, weekends, holidays and occasionally long hours (more than 8 hours)
• Must be dependable in attendance and punctuality
• Assist with the loading and unloading of trucks
• Ability to lift and carry objects weighing up to 30 lbs. frequently
• Ability to lift and carry objects weighing up to 50 lbs. occasionally, (material handling equipment can be used to minimize effort expended, when practical)
• Ability to perform prolonged walking and standing
• Ability to perform frequent bending, stooping, and stretching
• Vision and hearing corrected to within normal limits

Additional Job Results: All employees perform other functions, upon request, for the benefit of the Agency.