Retail Team Member: Customer Service & Framing

Michaels of Canada; Gig Harbor (WA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical

Dental

Vision

Telemedicine

Tuition assistance

Adoption assistance

Job summary

Michaels is hiring for a store associate in Gig Harbor, WA. You will assist customers, locate products, and ensure a fast, friendly checkout. The role includes omnichannel support, stocking, and maintaining a well-merchandised, in-stock store.

Experience in retail or customer service is preferred. You will participate in truck unloading, recovery, and compliance with company SOPs while delivering strong service and safety standards.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Process fast, friendly checkout and handle cash to standards.
• Promote Rewards program and Private Label Credit Card enrollments.
• Educate customers about VOC surveys and omnichannel options.
• Support Buy Online Pickup in Store and Ship From Store processes.
• Assist with stocking, planograms, and store recovery duties.
• Maintain in-stock conditions and comply with SOPs and policies.

Skills

Customer service

Cash handling

Retail experience

Job description

Michaels is hiring for a store associate in Gig Harbor, WA. You will assist customers, locate products, and ensure a fast, friendly checkout. The role includes omnichannel support, stocking, and maintaining a well-merchandised, in-stock store.

Experience in retail or customer service is preferred. You will participate in truck unloading, recovery, and compliance with company SOPs while delivering strong service and safety standards.