Retail Team Leader — Lead Service, Sales & Community Impact

Goodwill Industries of Southwestern Michigan; Chicago (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Industries of Southwestern Michigan seeks a store team member to deliver excellent customer service and help achieve sales goals through friendly service, merchandising and accurate cash handling. You will work with teammates to maintain stock levels, rotate inventory and follow safety procedures.

Candidates should have strong communication skills, basic math, and the ability to train others. Physical requirements include lifting up to 35 pounds and flexible hours to open or close the

Qualifications

• Customer service and sales experience preferred.
• Ability to lift up to 35 pounds.
• Must be able to work varied hours to open or close the store.
• Must possess a valid driver’s license.

Responsibilities

• Provide excellent customer service.
• Assist team to meet sales goals through service, merchandising and processes.
• Maintain stock levels and rotate inventory; report variances.
• Demonstrate cash handling procedures.
• Train team members in proper procedures.
• Follow all safety guidelines and procedures.
• Perform additional duties as assigned by management.

Skills

Leadership

Customer service

Cash handling

Communication

Training others

Mathematics

Team motivation

Education

High school diploma or equivalent preferred

Job description

Goodwill Industries of Southwestern Michigan seeks a store team member to deliver excellent customer service and help achieve sales goals through friendly service, merchandising and accurate cash handling. You will work with teammates to maintain stock levels, rotate inventory and follow safety procedures.

Candidates should have strong communication skills, basic math, and the ability to train others. Physical requirements include lifting up to 35 pounds and flexible hours to open or close the