Retail Team Leader: Inspire Sales & Service Excellence

Placements24; Waukee (IA); Hybrid; USD 11,000 - 16,000; Full time

Job summary

Placements24 in Paarl, Western Cape, seeks an experienced Retail Team Leader to guide a team of sales associates, motivate performance, and ensure outstanding customer service. You will implement store strategies, maintain visual presentation, and drive daily operations.

The role requires strong communication, leadership, and proficiency with POS systems and inventory processes; weekend shifts and a proactive approach to problem solving are essential.

Qualifications

• Experience leading retail teams in a high-volume environment.
• Strong customer service orientation and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency with retail POS systems and basic inventory tools.

Responsibilities

• Lead and motivate a team of retail sales associates to achieve sales objectives and customer service standards.
• Assist customers with product selection, sales, and resolving inquiries or issues.
• Oversee daily store operations, including opening, closing, and cash handling procedures.
• Ensure effective visual merchandising and store presentation standards are maintained.
• Support inventory management functions, including stock receiving and organization.
• Contribute to staff training and development, promoting a culture of continuous improvement.

Skills

Retail leadership

Customer service

Communication

POS systems

Inventory management

Job description

Placements24 in Paarl, Western Cape, seeks an experienced Retail Team Leader to guide a team of sales associates, motivate performance, and ensure outstanding customer service. You will implement store strategies, maintain visual presentation, and drive daily operations.

The role requires strong communication, leadership, and proficiency with POS systems and inventory processes; weekend shifts and a proactive approach to problem solving are essential.