Retail Team Lead

Placements24; Waukee (IA); On-site; USD 5,000 - 10,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee discounts on merchandise

Training and skill development

Supportive team and management

Job summary

Placements24 in Paarl is seeking a motivated Retail Team Lead to guide a sales floor, motivate staff, and ensure top-notch customer service and smooth store operations. You will support the Store Manager with day-to-day tasks and help drive sales performance.

The role requires frontline retail experience, leadership potential, strong communication, and the ability to work weekends and holidays. A hands-on approach to merchandising, stock control, and training new team members is essential.

Qualifications

• Previous retail experience with supervisory responsibilities preferred.
• Proven ability to provide outstanding customer service.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team.

Responsibilities

• Lead and motivate a team of sales associates to achieve individual and store sales targets.
• Provide exceptional customer service, assisting customers with inquiries and product selection.
• Assist in inventory management including receiving stock, merchandising, and maintaining stock accuracy.
• Ensure store opening and closing procedures are followed correctly.
• Support the Store Manager in training new team members and reinforcing company policies.
• Help maintain store appearance, cleanliness, and organization standards.

Skills

Leadership

Customer service

Communication

Teamwork

Merchandising

Stock management

Flexibility

Sales knowledge

Job description

Our client is looking for a motivated and experienced Retail Team Lead to join their store in Paarl . In this role, you will provide guidance and support to the sales team, ensuring excellent customer service and efficient store operations. You will act as a key point of contact for customers and staff, assisting the Store Manager with day-to-day activities and driving sales performance. This is an excellent opportunity for an individual passionate about retail and looking to take on more responsibility within a supportive team environment in the Western Cape .

Key Responsibilities

• Lead and motivate a team of sales associates to achieve individual and store sales targets.
• Provide exceptional customer service, assisting customers with inquiries and product selection.
• Assist in managing inventory, including receiving stock, merchandising, and maintaining stock accuracy.
• Ensure store opening and closing procedures are followed correctly.
• Support the Store Manager in training new team members and reinforcing company policies.
• Help maintain store appearance, cleanliness, and organization standards.

Requirements

• Previous experience in a retail environment, preferably with some supervisory responsibilities.
• Proven ability to provide outstanding customer service.
• Strong communication and interpersonal skills.
• Basic understanding of sales and merchandising principles.
• Ability to work effectively as part of a team.
• Flexibility to work various shifts, including weekends and holidays.

Benefits

• Competitive hourly wage with potential for performance incentives.
• Employee discounts on merchandise.
• Opportunities for training and skill development.
• Supportive team and management structure.
• Career growth potential within the retail field.