Retail Team Leader: Inspire, Coach & Drive Sales

Primark; Chicago (IL); Presencial; USD 34.000 - 39.000; Jornada completa

Descripción de la vacante

Primark in Chicago is hiring a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a team of Sales Associates. You will work closely with the store management to run daily operations and uphold high standards.

This role focuses on coaching, scheduling, stock and merchandising, and maintaining efficient, friendly service. You will empower colleagues, foster an inclusive culture, and ensure accurate pricing, signage, and safety practices while

Formación

• Demonstrated ability to lead, motivate, and develop a team.
• Strong customer service skills with a focus on delivering a great shopping experience.
• Excellent organizational and time management abilities.
• Proactive problem solving and adaptability to changing store needs.
• Clear, effective communication with customers, colleagues, and management.
• Confidence using retail technologies such as cash registers, self-checkouts, tablets, and handheld POS devices.
• Proficient English communication and ability to guide English-speaking colleagues.

Responsabilidades

• Lead, motivate, and develop your team of Sales Associates to drive sales and deliver outstanding customer experience.
• Collaborate with store management to run daily operations and uphold high standards.
• Provide clear direction and coaching to ensure expectations are met and service is consistent.
• Oversee stock, merchandising, pricing, and floor presentation to maximize sales.
• Manage schedules and task allocation to keep colleagues productive and engaged.
• Handle customer issues professionally and escalate where appropriate.
• Support opening, closing, and store duty management as needed.
• Foster an inclusive, high-engagement culture and clear communication across teams.

Conocimientos

Team leadership

Customer service

Time management

Communication

English proficiency

Problem solving

Herramientas

Retail technology (POS)

Descripción del empleo

Primark in Chicago is hiring a Team Leader to drive sales and deliver an outstanding customer experience by leading and developing a team of Sales Associates. You will work closely with the store management to run daily operations and uphold high standards.

This role focuses on coaching, scheduling, stock and merchandising, and maintaining efficient, friendly service. You will empower colleagues, foster an inclusive culture, and ensure accurate pricing, signage, and safety practices while