Store Team Leader: Growth, Coaching & Customer Experience

Primarket; Schaumburg (IL); On-site; USD 33,000 - 37,000; Full time

Job summary

Primark is seeking a Team Leader in Schaumburg, IL to drive sales and deliver an outstanding customer experience by leading, motivating, and developing a team of colleagues. You will support daily store operations, maintain high standards, and foster a fast, friendly shopping environment for customers.

Responsibilities include coaching, scheduling, stock management, and ensuring price accuracy and merchandising excellence. English communication and strong leadership are essential in this role.

Qualifications

• Experience leading a retail team and coaching colleagues.
• Strong customer service and problem-solving skills.
• Ability to manage shift schedules and store operations.

Responsibilities

• Lead and develop a team of sales associates.
• Collaborate with management to run daily store operations.
• Coach staff to deliver fast, friendly customer service.
• Maintain stock, merchandising, and store standards.
• Handle customer issues professionally and escalate as needed.

Skills

Team leadership

Customer service

Communication

Organizational skills

English proficiency

Job description

Primark is seeking a Team Leader in Schaumburg, IL to drive sales and deliver an outstanding customer experience by leading, motivating, and developing a team of colleagues. You will support daily store operations, maintain high standards, and foster a fast, friendly shopping environment for customers.

Responsibilities include coaching, scheduling, stock management, and ensuring price accuracy and merchandising excellence. English communication and strong leadership are essential in this role.