Retail Team Leader: Drive Sales & Service Excellence

Family Farm & Home; Youngstown (OH); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

Family Farm and Home is seeking a dedicated Team Leader to join our Ohio stores. You will learn our culture, model our values, and motivate and supervise team members to deliver exceptional customer service and sales results.

Strong leadership, problem solving, and effective communication are essential to guide daily operations. You will assist store management in merchandising, inventory control, expense management, staff scheduling, and safety compliance, while building positive relations with

Competenze

• A successful team leader must demonstrate excellent leadership and problem solving skills.
• Good oral/written communication skills to interact with customers, vendors and associates.
• Understand aggressive customer service and be team-oriented.
• Strong management and organizational skills, detail oriented, able to multi-task.
• Must stand for extended periods, move boxes, climb ladders, and lift up to 50 lbs.
• Flexible schedule including weekends, evenings, and holidays.

Mansioni

• Promote mission statement and family values of the company.
• Assist store manager in promoting an aggressive sales culture with superior service.
• Maintain professionalism and positive store morale.
• Support execution of store responsibilities through associates or self.
• Schedule and assign employees; follow up on results.
• Identify current and future customer requirements and build rapport.
• Engage with local community groups in line with company values.
• Solicit customers to sign up for programs such as loyalty, warranties, financing.
• Protect inventory and assets in line with policy.
• Ensure merchandise is received, stored and merchandised per procedures.
• Maintain safe, clean store environment and safety compliance.
• Assist in marketing strategy changes by reviewing reports and sales records.
• Assist in maintaining consistent operations via policies and procedures.
• All other duties as assigned by store manager or company official.

Conoscenze

Leadership

Problem solving

Communication skills

Team management

Organizational skills

Attention to detail

Physical stamina

Descrizione del lavoro

Family Farm and Home is seeking a dedicated Team Leader to join our Ohio stores. You will learn our culture, model our values, and motivate and supervise team members to deliver exceptional customer service and sales results.

Strong leadership, problem solving, and effective communication are essential to guide daily operations. You will assist store management in merchandising, inventory control, expense management, staff scheduling, and safety compliance, while building positive relations with