Retail Team Leader — Drive Sales & Customer Experience

Primark; New York (NY); On-site; USD 37,000 - 39,000; Full time

Job summary

Primark is hiring a Team Leader for our New York store. You will lead a team of sales associates, drive sales, and ensure an outstanding customer experience. You will partner with the management team to run daily operations, maintain store standards, and support colleagues through coaching and development.

Ideally, you excel at communication, organizing tasks, and adapting to fast-paced environments. This role emphasizes collaboration, inclusion, and a strong focus on delivering great service to

Qualifications

• Proven leadership and team management skills.
• Excellent customer service and communication abilities.
• Strong organizational and time-management skills.

Responsibilities

• Lead and motivate a team of sales associates to deliver exceptional customer experiences.
• Collaborate with store management to ensure smooth daily operations and high store standards.
• Coach and develop colleagues through regular feedback and performance conversations.
• Oversee stock levels, merchandising, and store presentation to maximize sales.
• Support opening/closing duties and daily task allocation to optimize coverage.

Job description

Primark is hiring a Team Leader for our New York store. You will lead a team of sales associates, drive sales, and ensure an outstanding customer experience. You will partner with the management team to run daily operations, maintain store standards, and support colleagues through coaching and development.

Ideally, you excel at communication, organizing tasks, and adapting to fast-paced environments. This role emphasizes collaboration, inclusion, and a strong focus on delivering great service to