In-Store Team Leader - Drive Sales & Team Growth

Primark; New York (NY); On-site; USD 37,000 - 40,000; Full time

Job summary

Primark is seeking a Team Leader in our New York store to drive sales and provide an outstanding customer experience. You will lead and develop a team of colleagues, collaborate with the management team on daily operations, and uphold store standards with a focus on speed, efficiency, and engagement.

You will coach staff, manage tasks and schedules, and ensure effective communication across the team. The role requires strong organizational skills and proficiency with retail tech, including POS

Qualifications

• Ability to lead, motivate, and manage a team effectively.
• Strong customer service skills with a great shopping experience.
• Excellent organizational and time management abilities.
• Clear and effective communication with customers, colleagues and management.
• Ability to work with retail technologies including cash registers and POS devices.

Responsibilities

• Drive sales and deliver outstanding customer experience by leading and developing your team.
• Collaborate with management to support daily store operations and maintain high standards.
• Coach and provide in-the-moment feedback to ensure expectations are met.
• Manage tasks, schedules, and priorities to maximize store performance.
• Oversee store operations, pricing, merchandising, and safety checks.

Skills

Team Leadership

Customer Service

Organizational Skills

Communication

English Proficiency

Retail Technology

Tools

Cash registers

Self-checkouts

Tablets

Handheld POS devices

Job description

Primark is seeking a Team Leader in our New York store to drive sales and provide an outstanding customer experience. You will lead and develop a team of colleagues, collaborate with the management team on daily operations, and uphold store standards with a focus on speed, efficiency, and engagement.

You will coach staff, manage tasks and schedules, and ensure effective communication across the team. The role requires strong organizational skills and proficiency with retail tech, including POS