Retail Team Leader: Develop People & Delight Customers

lbrands; Cumming (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Merchandise discount 40%

DailyPay access to earned wages

Company 401k with match

Employee Assistance Program (EAP)

Paid time off

Job summary

Bath & Body Works in Georgia seeks a dedicated Supervisor to partner with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and positively impact growth across the store. You will lead a team, coach for results, and ensure consistent operations and selling excellence.

The role emphasizes leadership, training, and accountability, with a focus on safety, merchandising, and peak-period coverage to drive store performance.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior supervisory experience, preferably in retail.
• Customer-first mindset with coaching abilities.
• Strong communication and adaptability to feedback.
• Ability to de-escalate store and customer situations.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Lead opening/closing routines and daily store operations.
• Partner with Sales Leadership to execute action plans and improve results.
• Provide performance feedback and coaching to associates.
• Deliver exceptional in-store customer experiences through product knowledge and selling behaviors.
• Train, reward, and motivate staff to improve selling and customer experience.
• Maintain safety, cleanliness, and store appearance; comply with policies.

Skills

Customer service

Leadership

Sales performance

Coaching

Communication

Education

High school diploma or GED

Job description

Bath & Body Works in Georgia seeks a dedicated Supervisor to partner with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and positively impact growth across the store. You will lead a team, coach for results, and ensure consistent operations and selling excellence.

The role emphasizes leadership, training, and accountability, with a focus on safety, merchandising, and peak-period coverage to drive store performance.