Retail Team Leader: Customer Experience & Ops

R555US DTLR, Inc.; Manchester (CT); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

401K plan

Medical benefits

Paid time off (PTO)

Bonus opportunity

Job summary

DTLR, Inc. is seeking an Assistant Store Manager in the Connecticut region to support the Store Manager in daily retail operations, maximize sales, and drive profitability through effective merchandising, inventory control, and staff development.

The role requires strong leadership, excellent communication, and the ability to manage budgets and ensure superb customer service in a fast-paced store environment.

Qualifications

• Minimum of one year in retail management.
• Strong communication and leadership abilities.
• Excellent command of English for management, staff, and customers.
• Ability to recruit, train, and develop store personnel.
• Ability to manage expenses and inventory.

Responsibilities

• Support Store Manager in daily store operations to maximize sales and profitability.
• Ensure compliance with company policies and procedures.
• Lead and train store staff to meet coaching standards.
• Assist with recruitment, selection and development of personnel.
• Contribute to performance evaluations for store employees.

Skills

Leadership

Communication

Interpersonal skills

Strategic thinking

Professionalism

Analytical thinking

Time management

Organizational skills

Discretion

Multi-tasking

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking an Assistant Store Manager in the Connecticut region to support the Store Manager in daily retail operations, maximize sales, and drive profitability through effective merchandising, inventory control, and staff development.

The role requires strong leadership, excellent communication, and the ability to manage budgets and ensure superb customer service in a fast-paced store environment.