Retail Team Leader – Customer Experience & Operations

Dollar General Corporation; Avoca (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, customer-first store. You will assist the Store Manager with supervision, merchandise presentation, and deposits, while handling stocking and cashier duties as needed.

The role emphasizes customer service leadership, accuracy in cash handling, and adherence to company policies. Strong organization and teamwork are essential to maximize profitability and protect assets.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing training, safety meetings, and ensuring policy compliance.
• Manage merchandise flow: receiving, stocking, restocking and building displays.
• Maintain inventory accuracy and process damages, markdowns, scans, paperwork, and facility controls.
• Support planogram implementation and merchandise presentation.
• Ensure financial integrity through cashier accountability, cash handling and deposits.
• Assist with store management in the Store Manager's absence.

Skills

Customer service leadership

Cash handling

Merchandise presentation

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Cash register system

POS scanner

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, customer-first store. You will assist the Store Manager with supervision, merchandise presentation, and deposits, while handling stocking and cashier duties as needed.

The role emphasizes customer service leadership, accuracy in cash handling, and adherence to company policies. Strong organization and teamwork are essential to maximize profitability and protect assets.