Retail Team Leader: Customer Experience & Growth

Meijer Inc.; Rochester (MI); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement &

career growth

Zusammenfassung

Meijer Inc. in Michigan is seeking a hands-on team member to support daily store operations and deliver exceptional customer experiences. You will lead by example, coach peers, and ensure standards for service, safety, and product freshness are met.

You will engage customers, communicate tasks, and help train new teammates while contributing to store sales and profitability. A collaborative culture and growth opportunities are offered.

Qualifikationen

• Passion for customer service with total engagement
• Excellent verbal and written communication
• Retail or other customer service experience preferred
• Ability to influence others

Aufgaben

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

Kenntnisse

Customer service

Verbal communication

Written communication

Retail experience

Influence others

Mentoring

Team leadership

Jobbeschreibung

Meijer Inc. in Michigan is seeking a hands-on team member to support daily store operations and deliver exceptional customer experiences. You will lead by example, coach peers, and ensure standards for service, safety, and product freshness are met.

You will engage customers, communicate tasks, and help train new teammates while contributing to store sales and profitability. A collaborative culture and growth opportunities are offered.