Retail Team Leader: Customer Experience & Growth

Levi Strauss & Co.; Altoona (IA); On-site; USD 21,000 - 36,000; Full time

Benefits offered by this job

401K match

Product discount

Paid time off

Job summary

Levi Strauss & Co. is seeking a dedicated supervisor to join our Altoona, IA store leadership team. You will help drive a high-energy, customer-focused store experience, coach associates, and ensure brand standards and financial goals are met daily.

You will partner with the Store Manager on performance feedback and operations, including cash handling and loss prevention. Ideal candidates bring progressive retail leadership experience, flexible scheduling, and a hands-on approach to coaching and

Qualifications

• Progressive retail leadership experience and proven skills in supervising, coaching and training.
• Ability to work a flexible schedule to meet business needs, including evenings, weekends and holidays.
• Demonstrated customer service focus and strong communication with customers and team members.

Responsibilities

• Lead store team to achieve sales and service goals, modeling Levi's customer experience standards.
• Provide coaching and training to associates; deliver formal feedback with store leadership.
• Oversee cash handling, shipment processing, floor sets, markdowns and replenishment per policy.

Skills

Retail leadership

Supervising

Coaching

Training

Customer service

Flexibility

Education

High school diploma or GED

Tools

Cash handling

Merchandise operations

Job description

Levi Strauss & Co. is seeking a dedicated supervisor to join our Altoona, IA store leadership team. You will help drive a high-energy, customer-focused store experience, coach associates, and ensure brand standards and financial goals are met daily.

You will partner with the Store Manager on performance feedback and operations, including cash handling and loss prevention. Ideal candidates bring progressive retail leadership experience, flexible scheduling, and a hands-on approach to coaching and