Retail Team Leader & Customer Experience Coach

Meijer Inc.; Wyoming (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a Store Supervisor to lead daily store operations, mentor staff, and drive customer service excellence. You will oversee staffing, onboarding, and performance to meet sales goals while maintaining store standards.

The role emphasizes coaching, scheduling, and ensuring a safe, productive work environment with a focus on prime shopping hours and product presentation.

Qualifications

• Staffing and hiring to meet department needs.
• Excellent customer service and communication with customers and team members.
• Mentor and coach team members to improve performance and service quality.
• Ability to manage multiple tasks and resolve conflicts.

Responsibilities

• Plans and directs day-to-day operations within store departments.
• Mentors and coaches team members to meet sales and service goals.
• Ensures staffing, recruitment, and onboarding to support operations.
• Accounts for P&L, sales targets and shrink reduction for the department.
• Delivers exceptional, fast and friendly customer service.
• Maintains store appearance aligned with company standards.

Skills

Staffing and hiring

Customer service

Leadership and coaching

Staff development

Education

High school diploma or equivalent

Job description

Meijer Inc. is seeking a Store Supervisor to lead daily store operations, mentor staff, and drive customer service excellence. You will oversee staffing, onboarding, and performance to meet sales goals while maintaining store standards.

The role emphasizes coaching, scheduling, and ensuring a safe, productive work environment with a focus on prime shopping hours and product presentation.