Retail Team Leader & Customer Experience Champion

knitwellgroup; West Palm Beach (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Community impact

Job summary

knitwellgroup is seeking an Assistant Manager in Palm Beach County to lead on the sales floor, coach associates, and foster an inclusive, customer-first store culture. You will partner with the Store Manager to recruit, hire, and develop talent while using store data to drive strong operations and financial discipline.

This full-time role emphasizes hospitality in every customer interaction. Join a team where technology enables a seamless omnichannel experience, benefits include medical, dental,

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Proficient with point-of-sale systems.
• Strong business sense with ability to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors.
• Inspire, educate, and coach associates to create genuine connections.
• Create an inclusive store environment for all associates.
• Leverage technology to provide seamless omnichannel shopping experiences.
• Support Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening and sharing ideas.

Skills

Retail management

Hospitality mindset

POS system proficiency

Business acumen

Decision making

Job description

knitwellgroup is seeking an Assistant Manager in Palm Beach County to lead on the sales floor, coach associates, and foster an inclusive, customer-first store culture. You will partner with the Store Manager to recruit, hire, and develop talent while using store data to drive strong operations and financial discipline.

This full-time role emphasizes hospitality in every customer interaction. Join a team where technology enables a seamless omnichannel experience, benefits include medical, dental,