Retail Team Leader - Brand & Customer Experience

J.Crew Factory; New Jersey; On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Part-Time base pay & bonus

Up to 60% discount on branded product

Entertainment, travel, fitness, and on

401(k) plan with company matching

Medical and Prescription coverage

Paid Time Off (PTO) including holidays

Job summary

J.Crew Factory in New Jersey seeks an Assistant Manager to drive store profitability through genuine customer connections, brand loyalty, and community engagement. You will coach the sales team and collaborate with leadership to execute strategies, ensuring smooth operational support as needed.

This role requires 1–2 years of retail management, scheduling flexibility including nights, weekends and holidays, and a passion for teamwork and service.

Qualifications

• 1–2 years of retail management experience.
• Passion for brand, customers, and teams.
• Strong problem-solving and adaptability.

Responsibilities

• Support Store Director to drive profitability and brand experience.
• Lead and coach sales team for performance.
• Oversee operations, HR, service, and selling.
• Recruiting and training collaboration.
• Engage community with events.

Skills

Retail management

Customer service

Leadership

Team coaching

Scheduling

Tools

POS systems

Store operations software

Job description

J.Crew Factory in New Jersey seeks an Assistant Manager to drive store profitability through genuine customer connections, brand loyalty, and community engagement. You will coach the sales team and collaborate with leadership to execute strategies, ensuring smooth operational support as needed.

This role requires 1–2 years of retail management, scheduling flexibility including nights, weekends and holidays, and a passion for teamwork and service.