Retail Assistant Manager: Lead Teams & Build Loyalty

J.Crew Factory; Paramus (NJ); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Discounts on branded products (up to 1

401(k) plan with company matching

Medical, dental, vision insurance

Paid Time Off

Competitive base pay and bonus program

Job summary

J.Crew Factory in Paramus, NJ is seeking an Assistant Manager to join the leadership team and drive profitability through genuine customer connections and brand loyalty. You will coach the sales team, partner with the leadership group to execute strategies, and ensure smooth operational support across the store.

You will own designated areas, assist with recruiting and training, and lead initiatives to exceed goals while delivering exceptional customer service and a positive, collaborative

Qualifications

• 1-2 years of retail management experience.
• Strong leadership, coaching and customer service skills.
• Ability to recruit, train and develop team members.

Responsibilities

• Support the Store Director & Associate Store Manager to impact profitability and store results.
• Own your division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development efforts as needed.
• Foster a collaborative environment across the team.
• Ensure the team consistently exceeds goals and delivers best-in-class service.
• Lead product knowledge sessions to boost customer connections.
• Engage the community and drive loyalty through events.
• Step into various roles on the sales floor when needed.

Job description

J.Crew Factory in Paramus, NJ is seeking an Assistant Manager to join the leadership team and drive profitability through genuine customer connections and brand loyalty. You will coach the sales team, partner with the leadership group to execute strategies, and ensure smooth operational support across the store.

You will own designated areas, assist with recruiting and training, and lead initiatives to exceed goals while delivering exceptional customer service and a positive, collaborative