Retail Assistant Manager - Lead Store & Customer Experience

J.Crew Factory; Princeton (NJ); Sur place; USD 27 000 - 34 000; Temps partiel

Avantages offerts par ce poste

Employee discount

Brand discounts

Entertainment discounts

Travel discounts

Fitness discounts

Mobile technology discounts

401(k) plan

Medical insurance

Prescription coverage

Paid time off

Résumé du poste

J.Crew Factory in Princeton, NJ is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team for peak performance.

You will own a division of responsibility, manage store operations, and support recruiting, training, and development as needed. The role requires scheduling flexibility, including nights, weekends, and holidays.

Qualifications

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds.

Responsabilités

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Connaissances

Retail management

Customer service

Team leadership

Description du poste

J.Crew Factory in Princeton, NJ is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement, while coaching the sales team for peak performance.

You will own a division of responsibility, manage store operations, and support recruiting, training, and development as needed. The role requires scheduling flexibility, including nights, weekends, and holidays.