Assistant Manager, Retail — Lead Team & Brand Experience

J.Crew Group; Marlton (NJ); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Discounts & perks

401(k) plan with company matching

Medical & Prescription coverage

Paid Time Off

Dedication to diversity & inclusion

Competitive base pay

Employee discounts

Job summary

J.Crew Group in Marlton, NJ is seeking an Assistant Manager to help drive profitability through strong customer connections, brand loyalty and community engagement. You’ll coach the sales team and collaborate with the leadership team to adapt strategies and ensure smooth operations.

The role requires 1–2 years of retail management, scheduling flexibility including nights and weekends, and the ability to lift up to 40 pounds.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Job description

J.Crew Group in Marlton, NJ is seeking an Assistant Manager to help drive profitability through strong customer connections, brand loyalty and community engagement. You’ll coach the sales team and collaborate with the leadership team to adapt strategies and ensure smooth operations.

The role requires 1–2 years of retail management, scheduling flexibility including nights and weekends, and the ability to lift up to 40 pounds.