Retail Team Lead: Tools & Customer Solutions

Northern Tool; Melbourne, Northern (FL, KY); Hybrid; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Work Schedule

Comprehensive Benefits Package

Employee Discount

Daily Pay

Holidays and Time Off

Incentives

Job summary

Northern Tool + Equipment is hiring a Retail Sales Team Lead to greet customers, assist with solutions, and maintain a clean, organized sales floor. You will promote credit programs, drive sales, and support management with daily store operations in a fast-paced environment.

The role emphasizes leadership, customer engagement, and hands-on merchandising, with open availability and weekend/holiday scheduling as needed. Join a team that values reliability and customer-focused service.

Qualifications

• At least 1 year of retail experience.
• Ability to lead, guide and mentor store employees.
• Flexible availability and willingness to work some weekends and holidays as needed.
• A love of tools & equipment.
• Excellent communication skills.
• Ability to lift 70 Lbs.
• Service focused mindset.

Responsibilities

• Provide courteous, professional service to best serve the needs of our customers.
• Lead customer engagement and sales efforts while actively performing the role of a sales representative.
• Maintain a neat and orderly store environment including the execution of merchandising, planograms, product displays and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (an average of 25% of time) and opening and closing the store.

Skills

Excellent communication skills

Spanish language skills

Leadership

Customer service

Job description

Northern Tool + Equipment is hiring a Retail Sales Team Lead to greet customers, assist with solutions, and maintain a clean, organized sales floor. You will promote credit programs, drive sales, and support management with daily store operations in a fast-paced environment.

The role emphasizes leadership, customer engagement, and hands-on merchandising, with open availability and weekend/holiday scheduling as needed. Join a team that values reliability and customer-focused service.