Retail Team Lead - Sports Cards & Customer Experience

CardVault by Tom Brady; BLOOMINGTON (MN); On-site; USD 28,000 - 36,000; Full time

Job summary

CardVault by Tom Brady is seeking an Assistant Store Manager in Bloomington, MN. You will assist the Store Manager with daily operations, coach a team, and ensure exceptional customer service for sports cards and collectibles.

Applicants should have at least two years of management experience, strong leadership and communication skills, and be comfortable with weekends, evenings and holidays. Proficiency in Microsoft Office and retail POS systems is preferred. Up to 30 lb lifting may be required.

Qualifications

• 2+ years of management/key holder experience in a retail environment.
• High school diploma or GED; college degree preferred.
• Ability to lead and be part of a successful store team.
• Excellent organizational, verbal and interpersonal communication with guests, team members and management.
• Able to meet or exceed sales and guest service standards; comfortable interacting with the public.
• Proficient in Microsoft Office and retail POS systems.
• Available to work weekends, evenings and holidays.
• Able to lift up to 30 lbs and move around sales floor and stock room.

Responsibilities

• Assist the Store Manager with store operations.
• Coach and motivate the team to drive sales and deliver exceptional customer service.
• Ensure high levels of customer satisfaction through product knowledge and teamwork.
• Deliver sales, customer experience, merchandising, visual and operational standards.
• Keep the store clean and well organized.
• Learn and share product knowledge and trends with customers.
• Maintain knowledge of product trends and inventory.
• Maintain patron satisfaction and relationships with customers.
• Handle cash, reconcile drawers and safes, and perform opening/closing duties.
• Fill in for Store Manager when needed.
• Other duties as assigned.

Skills

Sports cards knowledge

Leadership

Customer service

Cash handling

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Office

POS systems

Job description

CardVault by Tom Brady is seeking an Assistant Store Manager in Bloomington, MN. You will assist the Store Manager with daily operations, coach a team, and ensure exceptional customer service for sports cards and collectibles.

Applicants should have at least two years of management experience, strong leadership and communication skills, and be comfortable with weekends, evenings and holidays. Proficiency in Microsoft Office and retail POS systems is preferred. Up to 30 lb lifting may be required.