Store Lead – Key Holder, Sports Cards & Service

CardVault by Tom Brady; San Francisco (CA); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

CardVault by Tom Brady is redefining the sports collectibles retail experience. A Key Holder role supports daily store operations, cash handling, and delivering exceptional customer service.

You will work with the team to meet sales and merchandising standards and ensure a clean, organized environment for collectors and guests in San Francisco. This position requires leadership, effective communication, and a solid knowledge of sports/cards, with flexible hours including weekends and holidays.

Formación

• A comprehensive knowledge of sports and/or trading cards.
• Minimum of one year supervisory/key holder experience in a similar environment.
• High school Diploma/GED desired; college degree preferred.
• Ability to lead and be part of a successful store team.
• Proficient in Microsoft Office products and retail business systems.

Responsabilidades

• General cash handling, reconciling cash drawers and safes, and opening/closing duties.
• Ensure high levels of customer satisfaction by knowing products and assisting customers.
• Deliver sales, customer experience, merchandising, and operational expectations.
• Maintain a clean and organized store environment.
• Learn and share product knowledge and trends to fit customer needs.
• Support patron satisfaction and relationships with preferred patrons.
• Other duties as assigned.

Conocimientos

Sports knowledge

Leadership

Communication

Retail systems

Educación

High school diploma / GED

College degree preferred

Herramientas

Shopify

Microsoft Office

Descripción del empleo

CardVault by Tom Brady is redefining the sports collectibles retail experience. A Key Holder role supports daily store operations, cash handling, and delivering exceptional customer service.

You will work with the team to meet sales and merchandising standards and ensure a clean, organized environment for collectors and guests in San Francisco. This position requires leadership, effective communication, and a solid knowledge of sports/cards, with flexible hours including weekends and holidays.