Trading Cards Store Manager: Lead Sales & Service

CardVault by Tom Brady; Miami (FL); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

CardVault by Tom Brady is seeking a Store Manager to lead daily retail operations in our Miami location. You will direct staff, drive sales, and ensure top-tier customer service for collectors and guests.

The role requires knowledge of sports/trading cards, at least two years of store management experience, and strong organizational skills. Weekend/evening hours are common, with emphasis on inventory accuracy and guest satisfaction.

Formación

• Knowledge of sports or trading cards required.
• Minimum of two years store manager experience in retail or similar environment.
• Excellent organizational, verbal, interpersonal and communications skills.
• Ability to meet or exceed sales and guest service standards.
• Willingness to work weekends, evenings and holidays.
• Must be able to lift/carry up to 30 lbs.

Responsabilidades

• Directing all store operations.
• Coach and motivate team to drive sales and customer service.
• Provide knowledgeable product information and exceptional sales service.
• Deliver sales, customer experience, merchandising and operational goals.
• Maintain inventory accuracy and security of merchandise.
• Collaborate with leadership and inventory teams on stock management.
• Resolve patron complaints and uphold company standards.
• Uphold sanitation and safety standards and procedures.

Conocimientos

Sports cards knowledge

Leadership

Customer service

Educación

High school diploma or GED

College degree preferred

Herramientas

Microsoft Office

Descripción del empleo

CardVault by Tom Brady is seeking a Store Manager to lead daily retail operations in our Miami location. You will direct staff, drive sales, and ensure top-tier customer service for collectors and guests.

The role requires knowledge of sports/trading cards, at least two years of store management experience, and strong organizational skills. Weekend/evening hours are common, with emphasis on inventory accuracy and guest satisfaction.