Retail Team Lead: Service, Ops & Training

Petsense by Tractor Supply; Show Low (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Petsense by Tractor Supply in Show Low, AZ is seeking a dedicated team member to support the Store Manager with daily operations, sales goals, and merchandising while delivering outstanding customer service.

You will help train Team Members, handle cash and POS duties, maintain store safety, and ensure excellent animal care. This role emphasizes reliability, adaptability, and a willingness to work varied shifts.

Qualifications

• Retail experience and/or pet/live animal knowledge is preferred.
• Supervisory experience is preferred.
• Must be at least 18 years old with a valid driver's license.
• Candidate should be able to read, write, and count accurately.

Responsibilities

• Assist in executing merchandising, pricing, and promotional activities.
• Perform opening/closing procedures and cash handling.
• Support safety and loss prevention compliance.
• Train Team Members on policies and procedures.
• Assist customers with loading purchases and care for live animals.

Skills

Retail experience

Pet/live animal knowledge

Supervisory experience

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Tools

Basic computer skills

Driver's license

Job description

Petsense by Tractor Supply in Show Low, AZ is seeking a dedicated team member to support the Store Manager with daily operations, sales goals, and merchandising while delivering outstanding customer service.

You will help train Team Members, handle cash and POS duties, maintain store safety, and ensure excellent animal care. This role emphasizes reliability, adaptability, and a willingness to work varied shifts.