Retail Team Lead – PTO & 401k

Goodwill Industries Southern Rivers; Phenix City (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life 보험

A generous paid time off (PTO) plan

401k with a company match

Job summary

Goodwill Industries of the Southern Rivers in Phenix City, AL is seeking a Retail Team Lead for the Phenix City location. The role involves overseeing daily store operations, managing tills, supervising teammates, and ensuring excellent service to customers.

You will assist with hiring, onboarding, pricing, and maintaining a customer-friendly sales floor, while meeting daily goals. Full-time, hours vary and include weekends; prior retail or donor relations experience preferred.

Qualifications

• High School Diploma or GED required.
• Two years of supervisory experience leading a team.
• Basic math and computer skills required.
• Prior experience in a retail or customer service-related environment.
• Warehouse experience preferred.

Responsibilities

• Ensures proper maintenance, reporting and management of the store’s financial assets such as cash register tills, cash deposits and the change fund.
• Supervises team members to ensure they provide customers with the best service experience.
• Delegates tasks and duties for all store team members.
• Creates an environment that allows team members to achieve their expectations, goals, and performance measures.
• Meets or exceeds daily retail store goals.
• Develops relationships with donors and customers.
• Assists customer with purchases and pricing.
• Ensures the sales floor layout is customer friendly.
• Checks pricing to ensure policies and proper formats are utilized.
• Understands item pricing and “color of the week”.
• Assists with hiring and onboarding of new team members.
• Understands and practices all safety requirements.
• Performs other duties as assigned by Store Manager.

Skills

Supervisory experience

Customer service

Team leadership

Basic math

Basic computer skills

Education

High School Diploma or GED

Job description

Goodwill Industries of the Southern Rivers in Phenix City, AL is seeking a Retail Team Lead for the Phenix City location. The role involves overseeing daily store operations, managing tills, supervising teammates, and ensuring excellent service to customers.

You will assist with hiring, onboarding, pricing, and maintaining a customer-friendly sales floor, while meeting daily goals. Full-time, hours vary and include weekends; prior retail or donor relations experience preferred.