Retail Team Lead - Merchandising & Guest Experience

basspro

Springfield (MO)

On-site

USD 32,000 - 42,000

Full time

5 days ago
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Benefits offered by this job

Discounts on retail merchandise
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!

Job summary

Bass Pro Shops in Springfield, MO seeks a Team Leader to direct daily operations in the department, including merchandising, pricing, stocking, and customer service. Under the supervision of the Group Sales or Department Manager, you will guide associates to meet sales and service goals.

You will prepare task lists, train and coach staff, schedule weekly shifts, and ensure accurate pricing and planograms. The role emphasizes friendly service, product knowledge, and teamwork to deliver a

Qualifications

  • High school diploma or equivalent.
  • 2–4 years in Retail Sales.
  • Supervisory experience is a plus.

Responsibilities

  • Direct daily activities to ensure merchandising, pricing, stocking and customer service alignment.
  • Assist GSM/DM and HR in staffing, training, and performance feedback.
  • Maintain pricing, plan-o-grams and execute merchandising directives.
  • Deliver a high level of customer service and product knowledge to staff and customers.
  • Prepare weekly work schedules and coach associates to promote a positive team environment.

Skills

Leadership
Customer Service
Merchandising
Communication
Training
Scheduling

Education

High School Diploma or equivalent

Tools

POS systems
Inventory management software
Excel

Job description

Bass Pro Shops in Springfield, MO seeks a Team Leader to direct daily operations in the department, including merchandising, pricing, stocking, and customer service. Under the supervision of the Group Sales or Department Manager, you will guide associates to meet sales and service goals.

You will prepare task lists, train and coach staff, schedule weekly shifts, and ensure accurate pricing and planograms. The role emphasizes friendly service, product knowledge, and teamwork to deliver a

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