Retail Team Lead - Merchandising & Guest Experience

basspro; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Springfield, MO seeks a Team Leader to direct daily operations in the department, including merchandising, pricing, stocking, and customer service. Under the supervision of the Group Sales or Department Manager, you will guide associates to meet sales and service goals.

You will prepare task lists, train and coach staff, schedule weekly shifts, and ensure accurate pricing and planograms. The role emphasizes friendly service, product knowledge, and teamwork to deliver a

Qualifications

• High school diploma or equivalent.
• 2–4 years in Retail Sales.
• Supervisory experience is a plus.

Responsibilities

• Direct daily activities to ensure merchandising, pricing, stocking and customer service alignment.
• Assist GSM/DM and HR in staffing, training, and performance feedback.
• Maintain pricing, plan-o-grams and execute merchandising directives.
• Deliver a high level of customer service and product knowledge to staff and customers.
• Prepare weekly work schedules and coach associates to promote a positive team environment.

Skills

Leadership

Customer Service

Merchandising

Communication

Training

Scheduling

Education

High School Diploma or equivalent

Tools

POS systems

Inventory management software

Excel

Job description

Bass Pro Shops in Springfield, MO seeks a Team Leader to direct daily operations in the department, including merchandising, pricing, stocking, and customer service. Under the supervision of the Group Sales or Department Manager, you will guide associates to meet sales and service goals.

You will prepare task lists, train and coach staff, schedule weekly shifts, and ensure accurate pricing and planograms. The role emphasizes friendly service, product knowledge, and teamwork to deliver a