Retail Team Lead: Merchandising & Customer Experience

Bass Pro Shops; Greenville (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a Team Leader to guide department associates, ensure excellent customer service, and execute merchandising plans. The role includes staffing, scheduling, training, and coaching to foster a productive team environment.

You will work under the Group Sales or Department Manager, directing daily activities, maintaining pricing, and supporting store objectives while delivering a legendary customer experience.

Qualifications

• Requires high school diploma or equivalent.
• 2–4 years in retail sales.
• Supervisory experience is a plus.

Responsibilities

• Direct daily activities of department associates.
• Coordinate merchandising directives and plan-o-grams.
• Staff department and participate in interviewing and training.

Skills

Customer service

Interpersonal skills

Presenting to groups

Merchandising knowledge

Pricing and discounts

Coaching and training

Education

High School Diploma or equivalent

Tools

POS systems

Spreadsheet software

Word processing

Job description

Bass Pro Shops is seeking a Team Leader to guide department associates, ensure excellent customer service, and execute merchandising plans. The role includes staffing, scheduling, training, and coaching to foster a productive team environment.

You will work under the Group Sales or Department Manager, directing daily activities, maintaining pricing, and supporting store objectives while delivering a legendary customer experience.