Retail Team Lead: Merchandising & Customer Experience

basspro; Duluth (MN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Team Leader to provide daily direction to department associates, manage merchandising, inventory, pricing, and customer service activities. You will help staff the department, coach employees, and ensure a positive shopping experience while meeting sales and service goals.

You will maintain product knowledge, coordinate events, and support supervisors in staffing, training, and performance evaluations, contributing to a productive team environment and excellent

Qualifications

• 2–4 years in Retail Sales
• Supervisory experience is a plus
• High School Diploma or equivalent

Responsibilities

• Direct daily direction to associates within the department
• Support achievement of departmental sales, margins, inventory and payroll goals
• Maintain plan-o-grams and execute merchandising directives
• Provide exceptional customer service and resolve issues with customers and staff
• Assist in staffing, training, and scheduling of department personnel
• Conduct product demos and maintain product knowledge across staff

Skills

Customer service

Leadership

Merchandising

Inventory management

Education

High School Diploma or equivalent

Tools

POS systems

Spreadsheet software

Job description

Bass Pro Shops is seeking a Team Leader to provide daily direction to department associates, manage merchandising, inventory, pricing, and customer service activities. You will help staff the department, coach employees, and ensure a positive shopping experience while meeting sales and service goals.

You will maintain product knowledge, coordinate events, and support supervisors in staffing, training, and performance evaluations, contributing to a productive team environment and excellent