Retail Team Lead - Merchandising & Guest Experience

Acadia National Park; Seal Harbor (ME); On-site; USD 36,000 - 48,000; Full time

Job summary

Acadia National Park seeks a Retail Supervisor to lead the gift store team, mentor staff, and ensure merchandising aligns with park goals. You will manage daily operations, stock levels, and guest service, while maintaining a positive work environment.

The role requires strong customer service, supervisory experience, and ability to work varied shifts. Proficiency with Word and Excel is expected, along with reliable teamwork in a busy retail setting.

Qualifications

• High School Diploma or equivalent required.
• Two (2) years retail experience preferred; One (1) year supervisory experience preferred.

Responsibilities

• Lead and mentor Retail Associates to meet company goals.
• Oversee merchandising strategies and store presentation.
• Keep the store clean, organized and stocked.
• Process payments accurately using POS systems.
• Prepare end-of-shift reports and deposits.
• Support related duties per supervisor and store needs.

Skills

Customer service

Word proficiency

Excel proficiency

Work schedule flexibility

Communication

Physical stamina

Lifting ability

Education

High School Diploma or equivalent

Tools

None

Job description

Acadia National Park seeks a Retail Supervisor to lead the gift store team, mentor staff, and ensure merchandising aligns with park goals. You will manage daily operations, stock levels, and guest service, while maintaining a positive work environment.

The role requires strong customer service, supervisory experience, and ability to work varied shifts. Proficiency with Word and Excel is expected, along with reliable teamwork in a busy retail setting.