Retail Team Lead: Merchandising & Customer Experience

Bass Pro Outdoor World; Prattville (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Outdoor World is seeking a Team Leader to guide department associates in daily sales, service, and merchandising. You will coordinate staffing, train staff, maintain pricing and planograms, and ensure a positive customer experience.

The role drives department sales, margins, and inventory accuracy. Ideal candidates have 2–4 years in retail, strong interpersonal skills, and familiarity with POS and inventory systems.

Qualifications

• High School Diploma or equivalent
• 2–4 years of retail sales experience
• Supervisory experience is a plus

Responsibilities

• Direct daily direction to department associates on sales, service, and merchandising tasks
• Assist in staffing, training, and coordinating schedules
• Maintain pricing, planograms, product knowledge, and customer engagement
• Support achievement of department sales and inventory goals
• Provide excellent customer service and resolve issues with customers

Skills

Retail Sales

Leadership

Customer Service

Merchandising

Education

High School Diploma or equivalent

Tools

POS Systems

Inventory Management

Excel

Job description

Bass Pro Outdoor World is seeking a Team Leader to guide department associates in daily sales, service, and merchandising. You will coordinate staffing, train staff, maintain pricing and planograms, and ensure a positive customer experience.

The role drives department sales, margins, and inventory accuracy. Ideal candidates have 2–4 years in retail, strong interpersonal skills, and familiarity with POS and inventory systems.