Retail Team Lead - Merchandising & Customer Experience

Bass Pro Shops; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Miami, FL seeks a Fishing Team Lead to guide daily department operations, drive sales, and coach staff to deliver an exceptional shopping experience. You will manage merchandising, pricing, inventory, and customer service while upholding company standards.

The role requires 2–4 years in retail with supervisory potential; strong interpersonal and presentation skills are essential for leading a service-oriented team in a dynamic outdoor retailer environment.

Qualifications

• High School Diploma or equivalent.
• 2–4 years in retail sales.
• Supervisory experience is a plus.
• Strong interpersonal and communication skills.

Responsibilities

• Direct daily operations in the department.
• Provide direction to associates and staff schedules.
• Maintain plan-o-grams and pricing as directed.
• Deliver excellent customer service and resolve issues.
• Coordinate events and inventory control.

Skills

Interpersonal skills

Communication skills

Presentation skills

Sales support

Team leadership

Education

High School Diploma or equivalent

Tools

POS systems

Inventory management systems

Word processing

Spreadsheets

Job description

Bass Pro Shops in Miami, FL seeks a Fishing Team Lead to guide daily department operations, drive sales, and coach staff to deliver an exceptional shopping experience. You will manage merchandising, pricing, inventory, and customer service while upholding company standards.

The role requires 2–4 years in retail with supervisory potential; strong interpersonal and presentation skills are essential for leading a service-oriented team in a dynamic outdoor retailer environment.