Retail Team Lead - Member Experience

Walmart Inc.; Lafayette (IN); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U

Job summary

Sam's Club in Lafayette, IN is hiring a front-end supervisor to lead associates, improve member service and ensure store standards. You will train teammates, manage duties, process memberships, and support open door policy while striving for member satisfaction.

This full-time role offers competitive pay and benefits; shifts may vary and you’ll contribute to a collaborative team focused on delivering value to our members.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service.

Responsibilities

• Assist management with supervision of associates in assigned area, including assigning duties and providing training.
• Communicate goals and feedback; ensure member service standards and Open Door Policy adherence.
• Process memberships, upgrades and credit accounts; promote membership renewals and sales events.
• Oversee merchandise staging, claims handling, and ensure club upkeep and checkout accuracy.

Skills

Retail experience

Customer service

Job description

Sam's Club in Lafayette, IN is hiring a front-end supervisor to lead associates, improve member service and ensure store standards. You will train teammates, manage duties, process memberships, and support open door policy while striving for member satisfaction.

This full-time role offers competitive pay and benefits; shifts may vary and you’ll contribute to a collaborative team focused on delivering value to our members.