Retail Team Lead - Growth, Perks & Community

Meijer Inc.; Middleburg Heights (OH); Vor Ort; USD 48.000 - 72.000; Vollzeit

Benefits dieser Stelle

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Zusammenfassung

Meijer is a family-owned retailer delivering community-focused opportunities and continuous growth. The company seeks a store leadership role in Ohio to guide daily operations, coach team members, and drive service excellence while upholding company standards.

You will manage staffing, hiring, and development initiatives, seek continuous improvement in customer experience, and contribute to P&L and shrink control. Meijer emphasizes safety, reliability, and growth opportunities.

Qualifikationen

• High school diploma or equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members with clear direction.
• Demonstrated ability to resolve conflict by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to mentor team members in all areas including hourly staff and SDITs.
• Successful completion of all required certifications.

Aufgaben

• Plans, directs and supervises team members in the day to day operations within various departments of the store.
• Serves as the mentor and coach for all team members.
• Implements strategies to improve customer service and drive store sales while ensuring customer needs are met and service is quick and efficient.
• Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.
• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths and development for team members, and involvement in promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and area maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is delivered.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Kenntnisse

Retail management

Staffing and hiring

Customer service leadership

Conflict resolution

Communication

Multi-tasking

Financial analysis

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Meijer is a family-owned retailer delivering community-focused opportunities and continuous growth. The company seeks a store leadership role in Ohio to guide daily operations, coach team members, and drive service excellence while upholding company standards.

You will manage staffing, hiring, and development initiatives, seek continuous improvement in customer experience, and contribute to P&L and shrink control. Meijer emphasizes safety, reliability, and growth opportunities.