Department Lead - Customer Experience & Team Growth

Meijer Inc.; South Bend (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Education assistance

Team member discount

Development programs

Job summary

Meijer is a family company serving people and communities, offering leadership development and career growth opportunities. This position involves engaging customers, coordinating daily tasks, mentoring teammates, and supporting training to achieve exceptional service and sales results.

We emphasize scheduling flexibility and ongoing development programs, with benefits like weekly pay and team member discounts. Join a values-driven retailer with a strong local presence across six states.

Qualifications

• Passion for customer service and engaging with customers and peers.
• Initiates interactions with customers and colleagues.
• Excellent verbal and written communication abilities.

Responsibilities

• Engage customers to deliver an exceptional checkout experience.
• Communicate with team and assign daily tasks.
• Mentor and coach teammates to meet service and sales goals.
• Support training of new team members and cross-train talent.
• Assist department scheduling to improve engagement and profitability.
• Ensure product freshness and proper dating policies.
• Lead in ordering, receiving, stocking, pricing, and display tasks.
• Uphold Meijer culture and diversity, equity, and inclusion.

Skills

Customer service

Communication

Retail experience

Creativity

Influencing

Relationship building

Teamwork

Inclusion

Job description

Meijer is a family company serving people and communities, offering leadership development and career growth opportunities. This position involves engaging customers, coordinating daily tasks, mentoring teammates, and supporting training to achieve exceptional service and sales results.

We emphasize scheduling flexibility and ongoing development programs, with benefits like weekly pay and team member discounts. Join a values-driven retailer with a strong local presence across six states.