Retail Team Lead – Fashion & Customer Experience

Banana Republic; Pottstown (Montgomery County); On-site; USD 35,000 - 55,000; Full time

Job summary

Banana Republic in Pottstown, PA is seeking a Lead to support store leadership, drive a customer-focused environment, and model brand values on the sales floor.

You will coach team members, oversee opening/closing, cash handling, replenishment, and visual standards, collaborating with management to hit sales goals while ensuring a safe, inclusive workplace. This is a full-time, on-site role requiring flexibility for varied shifts.

Qualifications

• Retail leadership experience with team coordination and coaching.
• Customer service skills and ability to build rapport and meet sales targets.
• Operational abilities including cash handling, inventory support, and following store policies.
• Strong communication and collaboration to work with diverse team members.
• Comfort with POS systems and ability to learn new tools quickly.

Responsibilities

• Guide and coach team on daily sales floor execution and service standards.
• Oversee opening and closing procedures, cash handling, replenishment, and visual presentation.
• Collaborate with management to achieve sales goals and deliver training for new hires.
• Maintain a safe, inclusive, and efficient workplace and model Banana Republic brand values.

Skills

Retail leadership

Customer service

Team coaching

Cash handling

Communication

Flexibility

Education

High school diploma

Tools

POS systems

Job description

Banana Republic in Pottstown, PA is seeking a Lead to support store leadership, drive a customer-focused environment, and model brand values on the sales floor.

You will coach team members, oversee opening/closing, cash handling, replenishment, and visual standards, collaborating with management to hit sales goals while ensuring a safe, inclusive workplace. This is a full-time, on-site role requiring flexibility for varied shifts.