Retail Team Lead: Elevate Sales & Customer Experience

Banana Republic; Park City (UT); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical/dental/vision/life insurance

Job summary

Banana Republic in Park City, UT, is seeking an experienced retail leader to support the store leadership team and drive selling behaviors that deliver a best‑in‑class customer experience. You will lead processes, mentor teammates, and collaborate across departments to ensure productive, high‑performing store operations.

The role emphasizes coaching, adaptability, and a metrics‑driven approach to achieve business goals while maintaining brand standards and exceptional service.

Qualifications

• 1–3 years of retail management experience.
• High school diploma or equivalent.
• Strong communication with customers and team.
• Thrive in a fast-paced environment and be metric-driven.
• Willingness to travel as required.
• Be at least 16 years old and legally authorized to work in the United States.
• Flexible schedule including evenings, weekends and holidays.
• Ability to stand, walk and lift up to 30 pounds.

Responsibilities

• Model selling behaviors to deliver an exceptional customer experience.
• Lead store operations during designated hours and support sales leadership.
• Collaborate with employees to ensure timely completion of tasks.
• Build and share expertise in the product lifecycle.
• Assist with opening and closing checklists and store tasks.
• Leverage omni‑channel tools to create a frictionless customer journey.
• Ensure compliance standards are met and upheld.

Skills

Retail management

Customer service

Leadership

Communication

Coaching

Education

High school diploma

Tools

POS systems

Mobile devices

Job description

Banana Republic in Park City, UT, is seeking an experienced retail leader to support the store leadership team and drive selling behaviors that deliver a best‑in‑class customer experience. You will lead processes, mentor teammates, and collaborate across departments to ensure productive, high‑performing store operations.

The role emphasizes coaching, adaptability, and a metrics‑driven approach to achieve business goals while maintaining brand standards and exceptional service.