Retail Team Lead - Fashion & Customer Experience

White-House-Black-Marke; Alexandria (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Employee discounts

Professional development

Advancement opportunities

Job summary

White House Black Market in Alexandria, VA, is seeking an Assistant Manager to support the Store Manager with team leadership and creating a welcoming shopping environment. You will drive customer-centric experiences and foster strong staff relationships.

Responsibilities include coaching associates, managing daily operations, inventory and replenishment, and participating in community events. This role offers growth across our brand with flexible scheduling.

Qualifications

• 3 years of retail management experience preferred.
• Excellent communication and interpersonal skills.
• Must be at least 18 years old.
• Flexible availability including nights, weekends, and holidays.
• Ability to develop strong customer and peer relationships.

Responsibilities

• Assist Store Manager in leading the team and delivering a seamless customer experience.
• Lead by example on the sales floor and mentor associates.
• Maintain store operations including inventory management and replenishment.
• Build community connections through events and philanthropy.
• Ensure compliance with policies and brand standards.

Skills

Leadership

Customer service

Communication

Teamwork

Ownership

Flexibility

Initiative

Job description

White House Black Market in Alexandria, VA, is seeking an Assistant Manager to support the Store Manager with team leadership and creating a welcoming shopping environment. You will drive customer-centric experiences and foster strong staff relationships.

Responsibilities include coaching associates, managing daily operations, inventory and replenishment, and participating in community events. This role offers growth across our brand with flexible scheduling.