Store Assistant Manager: Lead Team & Customer Experience

White House Black Market; Tysons (VA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Philanthropy partnerships

Job summary

White House Black Market in Tysons Corner, VA, is seeking an Assistant Manager to support the Store Manager in leading a team and delivering a memorable customer experience. You will help build community connections, drive sales, and coach associates to uphold our hospitality standards.

The role requires 3 years of retail management experience (preferred), high ownership, and flexible hours including nights and weekends.

Qualifications

• 3 years of retail management experience preferred.
• Strong customer service and interpersonal skills.
• Able to lead and develop a team in a fast-paced store environment.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve store financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead on the sales floor with product knowledge and omni-channel approach.
• Maintain a visually inspiring store environment reflecting brand standards.
• Ensure safe and efficient store operations including inventory management and replenishment.

Skills

Retail management

Customer service

Team leadership

Communication

Ownership mindset

Job description

White House Black Market in Tysons Corner, VA, is seeking an Assistant Manager to support the Store Manager in leading a team and delivering a memorable customer experience. You will help build community connections, drive sales, and coach associates to uphold our hospitality standards.

The role requires 3 years of retail management experience (preferred), high ownership, and flexible hours including nights and weekends.