Retail Team Lead — Elevate Customer Experience

Bath & Body Works; West Palm Beach (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

401k with company match

Employee assistance program (EAP)

Paid time off

Paid parental leave

Job summary

Bath & Body Works in West Palm Beach, FL is seeking a Supervisor to partner with the Store Manager to develop outstanding associates and deliver exceptional customer experiences. You will lead a team, drive sales, manage daily operations, and ensure consistency with our values and brand standards while supporting growth across the store.

This role requires coaching, performance feedback, and hands-on leadership to create feel-good moments for customers and to maintain safety and store standards.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior supervisory experience in a retail setting is preferred.
• Customer-focused selling culture and effective communication skills are essential.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Lead store operations, including opening/closing routines and executing directives.
• Partner with Sales Leadership Team to improve results and ensure effective execution of plans.
• Provide performance feedback and coaching to associates to enhance selling and customer experience.

Skills

Sales experience

Customer experience

Leadership experience

Communication skills

Education

High school diploma or GED

Job description

Bath & Body Works in West Palm Beach, FL is seeking a Supervisor to partner with the Store Manager to develop outstanding associates and deliver exceptional customer experiences. You will lead a team, drive sales, manage daily operations, and ensure consistency with our values and brand standards while supporting growth across the store.

This role requires coaching, performance feedback, and hands-on leadership to create feel-good moments for customers and to maintain safety and store standards.