Retail Team Lead — Elevate Customer Experience

Bath & Body Works; Nashville (TN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

401k with company match

Paid time off

Job summary

Bath & Body Works in Nashville is seeking a Store Supervisor to partner with the Store Manager to develop outstanding associates, deliver consistent customer experiences, and drive growth across the store. You will lead and coach a team, ensure execution of daily store activities, and elevate selling through product knowledge and strong leadership.

Ideal candidates bring supervisory retail experience, a customer-first mindset, and the ability to coach teams in a fast-paced environment.

Qualifications

• Experience delivering sales, customer experience and operational results in retail.
• Supervisory experience in a fast-paced retail setting.
• Ability to coach associates in-the-moment and de-escalate situations.

Responsibilities

• Attract, hire, develop, inspire and retain top talent.
• Lead store operations including opening/closing routines and bank deposits.
• Partner with Sales Leadership to execute action plans and improve results.
• Provide performance feedback and coach to elevate customer experiences.
• Foster selling culture with product knowledge and personalized recommendations.

Skills

Sales leadership

Customer experience

Coaching

Communication

Education

High school diploma or GED

Job description

Bath & Body Works in Nashville is seeking a Store Supervisor to partner with the Store Manager to develop outstanding associates, deliver consistent customer experiences, and drive growth across the store. You will lead and coach a team, ensure execution of daily store activities, and elevate selling through product knowledge and strong leadership.

Ideal candidates bring supervisory retail experience, a customer-first mindset, and the ability to coach teams in a fast-paced environment.