Retail Team Lead: Drive Sales & Elevate Experience

Sally Beauty Holdings, LLC; Wheeling (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Cosmo Prof is seeking an Assistant Manager to support the Store Manager in leading store operations and developing the team. You will focus on delivering excellent customer experiences, achieving KPIs and sustaining brand standards in a busy retail environment.

The role emphasizes staff development, effective communication and adherence to company processes, with opportunities to grow into more senior management positions.

Qualifications

• Minimum High School Diploma or equivalent.
• 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team to meet business objectives.

Responsibilities

• Support Store Manager in hiring, development and leadership of store associates.
• Drive customer experiences and maintain brand standards and omni-channel strategy.
• Oversee store operations, analyze trends and plan actions to hit KPIs and targets.
• Ensure inventory, scheduling and daily procedures are correctly executed.

Skills

Retail sales

Customer service

Leadership

Education

High School Diploma

Job description

Cosmo Prof is seeking an Assistant Manager to support the Store Manager in leading store operations and developing the team. You will focus on delivering excellent customer experiences, achieving KPIs and sustaining brand standards in a busy retail environment.

The role emphasizes staff development, effective communication and adherence to company processes, with opportunities to grow into more senior management positions.