Retail Team Lead: Drive Results & Customer Experience

Bass Pro Shops; Missouri; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a Team Leader to guide department associates, drive sales and ensure top customer service. You will direct daily tasks, implement merchandising plans, and assist in staffing and training to maintain a high‑performing team.

The role emphasizes coaching, performance feedback, and coordination with managers to achieve department goals and provide a legendary customer experience.

Qualifications

• High School Diploma or equivalent required.
• 2 to 4 years in Retail Sales.
• Supervisory experience is a plus.

Responsibilities

• Directs department associates daily to meet sales and service goals.
• Executes merchandising directives and maintains plan-o-grams.
• Staffs department with service-oriented associates; assists in hiring and training.
• Provides outstanding customer service and resolves issues with GSM/DM and HR.
• Leads by example to foster a productive team environment.

Skills

Discount calculations

Data analysis

Presentations

Group presentations

POS & MS Office

Interpersonal skills

Education

High school diploma

Job description

Bass Pro Shops is seeking a Team Leader to guide department associates, drive sales and ensure top customer service. You will direct daily tasks, implement merchandising plans, and assist in staffing and training to maintain a high‑performing team.

The role emphasizes coaching, performance feedback, and coordination with managers to achieve department goals and provide a legendary customer experience.