Retail Team Lead - Customer Solutions & Floor Leader

Northern Tool; Waco (TX); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Employee Discount

Healthcare options

401(k) plan with match

Paid holidays

Job summary

Northern Tool + Equipment in Waco, TX, is seeking a Retail Sales Team Lead to greet customers, keep the floor stocked, and promote our credit card program. You will drive sales while supporting store operations and merchandising, ensuring a clean and organized shopping environment.

The role emphasizes leadership on the sales floor, weekend availability, and a customer-focused attitude. Spanish language skills are preferred, and the team celebrates a blue-collar work ethic across our stores.

Qualifications

• 1+ year retail experience.
• Ability to lead, guide, and mentor store employees.
• Flexible availability; weekends/holidays as needed.
• Love of tools & equipment.
• Excellent communication skills.
• Ability to lift 70 Lbs.
• Service-focused mindset.

Responsibilities

• Provide courteous, professional service to meet customer needs.
• Lead customer engagement and sales while performing as a sales rep.
• Maintain a neat, organized store floor and merchandise displays.
• Lead by example and take on additional responsibilities.
• Support leadership as Floor Leader (avg. 25% of time) and assist with opening/closing.

Skills

Customer service

Leadership

Sales

Communication

Spanish language (preferred)

Tools

Point-of-Sale system

Job description

Northern Tool + Equipment in Waco, TX, is seeking a Retail Sales Team Lead to greet customers, keep the floor stocked, and promote our credit card program. You will drive sales while supporting store operations and merchandising, ensuring a clean and organized shopping environment.

The role emphasizes leadership on the sales floor, weekend availability, and a customer-focused attitude. Spanish language skills are preferred, and the team celebrates a blue-collar work ethic across our stores.