Retail Team Lead — Tools & Customer Solutions

Northern Tool; Johnson City (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Benefits Package

Employee Discount

Daily Pay

Paid Holidays

Incentives

Job summary

Northern Tool + Equipment is a family business with roots in Minnesota’s Iron Range, committed to serving tradespeople and weekend warriors who work hard. As a Retail Sales Team Lead, you’ll greet customers, keep shelves stocked, promote credit and protection plans, and support daily store operations in a dynamic team environment.

You’ll lead by example, engage customers, and help maintain an organized sales floor while collaborating with store leadership to open/close and ensure smooth

Qualifications

• Spanish language skills preferred.
• At least 1 year of retail experience.
• Ability to lead, guide and mentor store employees.
• Flexible availability and willingness to work some weekends and holidays as needed.
• Love of tools & equipment.
• Excellent communication skills.
• Ability to lift 70 lbs.
• Service focused mindset.

Responsibilities

• Provide courteous, professional service to best serve the needs of our customers.
• Lead customer engagement and sales efforts while actively performing the role of a sales representative.
• Maintain a neat and orderly store environment including the execution of merchandising, planograms, product displays and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (an average of 25% of time) and opening and closing the store.

Skills

Spanish language

Retail experience

Leadership

Flexible availability

Tools & equipment

Communication

Lift 70 Lbs

Service mindset

Job description

Northern Tool + Equipment is a family business with roots in Minnesota’s Iron Range, committed to serving tradespeople and weekend warriors who work hard. As a Retail Sales Team Lead, you’ll greet customers, keep shelves stocked, promote credit and protection plans, and support daily store operations in a dynamic team environment.

You’ll lead by example, engage customers, and help maintain an organized sales floor while collaborating with store leadership to open/close and ensure smooth